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You can track the progress of your project by logging into your client portal, where you'll find detailed updates and milestones. For real-time progress, contact your project manager directly.
If you notice any delays, please reach out to your project manager immediately. They will provide you with an updated timeline and address any issues causing the delay.
Yes, we provide regular progress reports as part of our project management process. You can request additional reports or updates if needed by contacting your project manager.
If you have concerns about the project's progress, discuss them directly with your project manager. They will work with you to resolve any issues and ensure the project stays on track.
Project milestones and deadlines are available in your client portal. You can also request a summary from your project manager to ensure you are up-to-date with key project dates.
We accept various payment methods, including credit/debit cards, bank transfers, and online payment platforms. For specific payment options and instructions, please refer to our Payment Methods page or contact our finance department.
Invoices are automatically generated and sent to your email upon payment. If you need a copy of a specific invoice or require any adjustments, please contact our billing department with your request.
If you encounter any issues with your payment, such as processing errors or discrepancies, please contact our support team immediately. We will investigate the issue and resolve it as quickly as possible.
You can reach our support team via email at [email protected], through our website's live chat feature, or by calling our dedicated support line at [support phone number]. We aim to respond to all inquiries within 24 hours.
Our support team can assist with a wide range of issues including technical problems, account management, project updates, and general inquiries about our services. If you need help with something specific, please provide detailed information to ensure we can assist you effectively.
Yes, we offer support outside of regular business hours for urgent issues. You can reach us via our 24/7 support hotline or by submitting a ticket through our online support portal, and we will prioritize your request accordingly.